FAQs

Where are your products made?

We offer a curated collection of locally crafted pieces from Australian makers, alongside quality designs sourced from overseas. We believe in slow design—creating pieces meant to be cherished for years, not treated as disposable.

Can I customise the furniture?

Yes! Many of our locally made pieces can be customised in size, materials, fabrics, and finishes to suit your space and style.

Do you keep stock or is everything made to order?

We keep a limited range in stock, with most pieces made to order. Lead times are typically 6–12 weeks, depending on the product. This approach helps us minimise waste by producing only what’s needed.

Do you offer delivery?

Yes, we offer delivery Australia-wide, with fees varying depending on your location and the size of your order. Alternatively, you’re welcome to collect your items from our showroom.

What is your return policy?

Made-to-order & special order items can’t be returned for change of mind. Faulty items will be repaired or replaced under Australian consumer law. In-stock items may be exchanged within 7 days with proof of purchase.

What warranty do you offer on your products?

We offer a 10-year structural warranty on all Australian-made sofas and armchairs. This covers the internal frame & structural components under normal residential use.

Upholstery materials and cushions fillings are typically covered 1-2 years from the date of purchase, depending on the specific materials and supplier terms.

Warranty coverage for imported furniture ranges from 1-5 years, depending on the supplier.

Do you offer trade discounts?


Yes, we offer trade pricing for designers, architects, and other industry professionals. Please contact us to register for a trade account.